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3 години опит

Умения

Executive Assistance Calendar Management Inbox Management AI‑assisted Workflow Automation Zapier Make (Integromat) Notion ClickUp Google Workspace Slack Process Improvement Standard Operating Procedures (SOP) Team Leadership Project Management Stakeholder Communication

Опит

Chief of Staff | Executive Assistant

EVAWORKS

2025-09 -

Embedded directly with a venture capital firm as the executive‑level EA partner, managing end‑to‑end executive support across portfolio operations and investor relations. Built AI‑assisted workflows using Zapier and Make to automate meeting preparation, follow‑up sequences, CRM updates and reporting, dramatically reducing manual admin overhead. Owned full calendar and inbox management for the VC Partner across multiple time zones, maintaining a zero‑backlog inbox system. Prepared board decks, investor briefings and strategic summaries with high accuracy and confidentiality. Implemented a Notion‑based operating system centralising deal notes, task pipelines, meeting logs and key decisions, and designed reusable AI projects for pre‑meeting briefings, deal‑flow tracking and expense categorisation.

Lead Trainer and Strategist

EVAWORKS

2025-04 - 2025-09

Spearheaded a full‑cycle training programme for new Executive Assistant hires, blending soft‑skill development with technical tool mastery and AI‑driven workflows. Delivered live sessions covering calendar and inbox mastery, documentation, communication and client‑facing best practices. Conducted hands‑on training for ClickUp, Notion, Google Workspace, Slack, Zapier and AI assistants. Designed training frameworks based on client briefs, including curriculum structure, content creation, speaker notes and deck design.

Chief of Staff | Chief of Operations

CLEAN PURSUIT

2024-07 - 2025-04

Acted as the owner’s right‑hand across all operational and executive‑support functions for a domestic and commercial cleaning and handyman services business. Managed the owner’s calendar, inbox and priorities, screening communications and coordinating meetings, approvals and follow‑ups. Developed and implemented strategies to improve service delivery, client satisfaction and operational efficiency. Led teams serving NDIS and DVA client segments, ensuring regulatory compliance. Prepared executive summaries and reports, collaborating with stakeholders to expand service offerings and maintain competitive market position. Built and documented SOPs that standardised scheduling, quoting and client onboarding across the team.

Senior Executive Assistant | Project Manager

CLEAN PURSUIT

2022-07 - 2024-06

Provided senior‑level executive support to leadership, owning calendar management, inbox triage and meeting coordination across multiple stakeholders. Prepared briefings, reports and client‑facing communications with high accuracy and confidentiality. Led projects to improve client onboarding and scheduling systems, ensuring smooth communication and timely service delivery. Supervised teams and coordinated resources, delivering training and guidance to enhance operational performance.

Образование

Bachelor of Science in Business Administration, major in Human Resource Development Management, Polytechnic University of the Philippines

Езици

English

fluent

Filipino

fluent

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