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Умения
Опит
Restaurant/Catering Supervisor
Kipevu Restaurant Limited
2025-08 -
Define client catering requirements and propose tailored menu options. Supervise event venue setup, food service and ensure client satisfaction. Oversee invoicing and payment follow‑up for corporate clients. Coordinate menu planning, equipment, food preparation and stock replenishment while ensuring compliance with food‑safety regulations.
Manager
Amazon Gardens Hotel
2022-08 - 2025-07
Directed front‑desk, food‑and‑beverage and room‑booking operations, as well as security, maintenance and housekeeping standards. Trained, appraised and supervised all staff, handling customer complaints and improving service quality. Developed and managed budgets, set revenue targets, forecasted income and analysed financial performance. Ensured compliance with licensing, health and safety legislation.
Restaurant Manager
Heavenly Wings Restaurant
2017-11 - 2022-07
Coordinated daily front‑ and back‑of‑house activities, handling customer complaints and ensuring smooth service flow. Conducted staff appraisals, training and feedback sessions to boost productivity. Implemented operational policies, produced detailed daily, weekly and monthly performance reports. Maintained strict sanitation and safety compliance.
Branch Manager
White Rose Drycleaners Ltd
2017-04 - 2019-10
Created work schedules and supervised dry‑cleaning processes, resolving operational issues promptly. Prepared progress and performance reports for senior management. Drove sales initiatives and achieved turnover growth through targeted marketing and service improvements.
Team Member
Kuku Food Limited (KFC)
2017-04 - 2017-08
Prepared chicken by thawing, marinating and cooking, and operated fryers for fries and burgers. Maintained cleanliness of cooking equipment and machines, ensuring hygiene standards were met.
Sales Supervisor
Ennsvalley Bakery Ltd
2013-01 - 2017-03
Oversaw production, display, storage and sales of bakery products while ensuring health and safety compliance. Monitored staff performance, providing feedback and guidance. Managed ordering of ingredients, packaging and supplies, and set sales targets to maximise revenue.
Shop Manager/Supervisor
Simbisa
2007-01 - 2012-12
Managed daily restaurant operations, training and supervising staff to uphold high food quality and service standards. Handled inventory control, supply ordering and financial budgeting, including cost‑control measures. Addressed customer concerns and ensured compliance with health and safety regulations.
Griller
Nandos (Simbisa)
2006-07 - 2006-12
Grilled burgers and chicken, fried chips and prepared salads. Cleaned equipment and machines, managed food tickets and ensured timely order fulfillment.
Последна актуализация: преди 3 дни