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Умения
Опит
Customer Services Advisory
Concentrix Egypt
2025-06 -
Provide customer support for major clients such as Amazon Prime via phone, email and chat. Resolve product inquiries, handle order processing and deliver personalized recommendations. Utilise product knowledge to troubleshoot issues efficiently. Build strong customer relationships ensuring positive service experiences. Collaborate with team members to achieve performance goals in a fast‑paced environment.
Mobile Development Intern
Information Technology Institute
2025-01 - 2025-02
Developed mobile app concepts using Dart and Flutter. Applied UI/UX principles to improve user flows and interface design. Participated in collaborative development and technical problem‑solving sessions, delivering functional prototypes.
Portal Development Intern
Sportyano Co., Cairo
2024-08 - 2024-08
Supported portal development tasks, gaining hands‑on experience in web systems and backend logic. Assisted in testing, documentation and interface adjustments, contributing to the stability of the portal.
Business Software Development Intern
Hassan Allam Holding
2023-08 - 2023-08
Contributed to software development tasks within the IT department. Assisted in system updates, troubleshooting and internal tool enhancements, supporting daily business operations.
Езици
Arabic
intermediate
English
intermediate
Turkish
intermediate
Последна актуализация: преди 2 седмици