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Умения
Опит
Customer Services Advisory
Concentrix Egypt
2025-06 -
Provide customer support for major clients such as Amazon Prime via phone, email and chat. Resolve product inquiries, handle order processing and deliver personalized recommendations. Utilize deep product knowledge to troubleshoot issues efficiently. Build strong customer relationships ensuring consistent positive service experiences. Collaborate with team members to meet performance goals in a fast‑paced environment.
Mobile Development Intern
Information Technology Institute
2025-01 - 2025-02
Developed mobile app concepts using Dart and Flutter, applying UI/UX principles to improve user flows and interface design. Participated in collaborative development sessions and solved technical problems. Contributed to code reviews and documentation for the project.
Portal Development Intern
Sportyano Co., Cairo
2024-08 - 2024-08
Supported portal development tasks, gaining hands‑on experience in web systems and backend logic. Assisted in testing, documentation, and interface adjustments, ensuring functional and user‑friendly portal features.
Business Software Development Intern
Hassan Allam Holding
2023-08 - 2023-08
Contributed to software development within the IT department, assisting in system updates, troubleshooting, and internal tool enhancements. Worked closely with senior developers to deliver reliable business applications.
Езици
Arabic
native
English
intermediate
Turkish
intermediate
Последна актуализация: преди 2 седмици