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Умения
Опит
Sales Associate/MST Associate
Lowes
2025-04 -
Certified in heavy‑equipment safety operations (forklift and narrow‑aisle reach truck) and provides multi‑department product support. Maintains department organization and service quality while guiding customers through product selection and purchasing decisions. Drives high LTR scores for the store by delivering excellent service and completing LSR audits, continuously updating product knowledge through hands‑on simulation.
Non‑Clinical Education Coach/Trainer
Optum
2024-01 - 2025-12
Delivered professional, high‑quality customer service and collaborated with center teams and corporate leadership to enhance clinic performance. Identified training needs, supported development initiatives for non‑clinical staff, and reviewed performance data to pinpoint improvement opportunities. Conducted annual and ad‑hoc skills assessments, served as SME for new product testing and implementation, and coordinated timely patient referrals with specialists.
Float Care Coordinator / Medical Receptionist
Optum
2022-06 - 2024-01
Trained in Allscripts EHR/PM and Rightfax, managing dual roles across multiple facilities. Provided high‑quality patient and workflow support, leveraging strong understanding of CNR processes and referrals. Ensured accurate documentation and efficient patient flow while maintaining compliance with HIPAA regulations.
Information Desk Clerk
BayCare
2021-06 - 2022-06
Utilized TeleTracking XT and PassagePoint systems while maintaining HIPAA compliance. Assisted patients and visitors with navigation, issue resolution, and provided information on medical terminology and hospital procedures.
Volunteer – Specially Fit
Specially Fit
2021-04 -
Trains special‑needs youth in safe weightlifting techniques and supports participants during competitions, fostering confidence and physical development.
Volunteer – Seeds of Hope
Seeds of Hope
2021-04 -
Organizes and distributes donated goods, assisting low‑income families with food and essential items to address community needs.
Езици
English
fluent
Последна актуализация: преди 2 седмици