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Умения
Опит
Sales Associate / MST Associate
Lowes
2025-04 -
Certified in heavy‑equipment safety (forklift and narrow‑aisle reach truck) and provides multi‑department product support. Maintains department organization, service quality, and drives high LTR scores through exceptional customer guidance. Conducts LSR audits and continuously updates product knowledge by simulating product usage.
Non‑Clinical Education Coach / Trainer
Optum
2024-01 - 2025-12
Delivered professional, high‑quality customer service while collaborating with center teams and corporate leadership to improve clinic performance. Identified training needs, conducted annual and ad‑hoc skills assessments, and coached non‑clinical staff. Served as SME for new product testing, coordinated patient referrals, and supported development initiatives.
Float Care Coordinator / Medical Receptionist
Optum
2022-06 - 2024-01
Trained in Allscripts EHR/PM and Rightfax, managing dual roles across multiple facilities. Provided high‑quality patient and workflow support, leveraging strong understanding of CNR processes and referrals. Ensured accurate documentation and efficient patient flow in a fast‑paced environment.
Information Desk Clerk
BayCare
2021-06 - 2022-06
Utilized TeleTracking XT and PassagePoint systems while maintaining HIPAA compliance. Assisted patients and visitors with navigation, issue resolution, and provided information on medical terminology and hospital procedures. Contributed to a welcoming environment and improved visitor satisfaction.
Volunteer
Specially Fit
2021-04 -
Trains special‑needs youth in safe weight‑lifting techniques and supports participants during competitions. Promotes inclusive fitness and builds confidence among participants.
Volunteer
Seeds of Hope
2021-04 -
Organizes and distributes donated goods, assisting low‑income families with food and essential items. Coordinates logistics and volunteer efforts to maximize community impact.
Езици
English
fluent
Последна актуализация: преди 2 седмици