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Restaurant Manager
Crown Concepts Group, Al Beiruti Café, Dubai Festival City Mall
2024-08 -
Oversees all daily restaurant operations, ensuring high standards of food quality, service, and cleanliness. Manages staff schedules, resolves staffing issues, and provides leadership to maintain excellent customer service. Controls inventory, orders supplies, and monitors budgetary targets including labor and food costs. Drives sales performance and ensures equipment maintenance and compliance with food safety regulations.
Assistant Restaurant Manager
Crown Concepts Group, Al Beiruti, Dubai the Pointe, Palm Jumeirah
2023-08 - 2024-07
Created and managed staff schedules to guarantee proper coverage and led training and performance evaluations for team members. Supervised day‑to‑day restaurant operations, including opening and closing procedures, inventory management, and cash handling. Ensured compliance with health and safety regulations and maintained high cleanliness standards. Motivated the team to achieve performance targets and contributed to the successful pre‑opening of a new restaurant.
Floor Manager
Crown Concepts Group, Al Beiruti, Dubai The Pointe, Palm Jumeirah
2022-12 - 2023-08
Handled staff scheduling to ensure adequate coverage during peak periods and oversaw guest service quality, addressing complaints promptly. Managed inventory levels and assisted in maintaining stock of dining and bar supplies. Coordinated with kitchen and service teams to sustain smooth operations and high customer satisfaction.
Floor Supervisor
Crown Concepts Group, Al Beiruti, Dubai The Pointe, Palm Jumeirah
2022-07 - 2022-12
Supervised waiters, hosts, and runners, ensuring they delivered excellent customer service. Maintained a welcoming atmosphere and monitored cleanliness and organization of the dining area. Assisted in inventory oversight and supported the floor team during busy service periods.
Shift Leader
Crown Concepts Group, Al Beiruti, Dubai The Pointe, Palm Jumeirah
2021-07 - 2022-07
Directed a team of employees during shifts, ensuring efficient operations and adherence to company policies. Managed conflict resolution for both customer complaints and employee issues. Oversaw cash handling procedures and maintained accurate record‑keeping.
Езици
Arabic
fluent
English
fluent
Последна актуализация: преди 2 седмици