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5 години опит

Умения

Sales & Marketing Business Development Lead Generation Customer Relationship Management Client Acquisition & Retention Market Research & Analysis Healthcare Marketing Negotiation & Persuasion Digital Marketing Support Reporting & Documentation Microsoft Office Suite CRM Systems Data Entry Google Workspace Email Management

Опит

Medical Claims & Hospital Reception

Trinity Care Center Hospital

2026-01 -

Managed front‑office operations, including patient registration, appointment scheduling and accurate record‑keeping. Verified insurance eligibility, prepared and submitted medical claims, and followed up on pending or rejected claims to ensure timely reimbursements. Acted as liaison between patients and insurance providers, delivering billing guidance and resolving claim issues while maintaining confidentiality and compliance with healthcare policies. Handled incoming calls and coordinated with clinical departments to ensure smooth patient flow and high‑quality customer service.

Sales & Marketing Officer

Trinity Care Center Hospital

2025-06 - 2025-12

Promoted healthcare services to individual and corporate clients, increasing brand visibility and service uptake. Generated qualified leads, built referral partnerships, and strengthened long‑term client relationships. Coordinated community outreach activities and marketing campaigns to support business growth. Prepared sales reports, monitored campaign performance, and contributed to customer retention initiatives, resulting in increased client acquisition.

Loans Officer

Edenbridge Capital Limited

2023-01 - 2023-12

Generated business through customer acquisition and lead generation activities, processing loan applications and onboarding requirements. Conducted KYC verification, due diligence, and field visits to assess customer eligibility. Managed customer relationships, portfolio performance, and repayment follow‑up, contributing to portfolio growth and monthly loan disbursement targets. Maintained accurate records, produced market intelligence reports, and ensured compliance with lending policies.

Sales & Marketing Intern

CIC Insurance Group

2021-09 - 2022-05

Conducted market research and prospecting activities to identify potential insurance clients. Generated leads through networking, referrals, and direct outreach, and promoted insurance products to prospective customers. Assisted in preparing sales materials and tracking campaign performance. Supported the sales team with customer needs assessments and documentation.

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