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Operations Manager
Green Haven Imports
2023-01 -
Oversee quality control processes and standards for a green coffee importer handling 850 quintals annually. Manage commercial relations with Nicaraguan producers and direct export logistics, including documentation, transportation, insurance and cargo handling. Negotiate service rates, supervise daily operations, and implement strategic initiatives to expand market presence while reducing operating costs.
Export Manager
Multiagro S.A.
2017-01 - 2022-12
Liaised with buyers to establish trade agreements for coffee, beans, chia and cacao, managing commercial trade risks and advising senior management on inventory price‑fixing. Monitored inventory levels, supervised warehouse processing, and ensured export documentation compliance. Maintained certifications (Organic, Fair Trade, Rainforest Alliance, C.A.F.E. Practices) through process updates, audit coordination and traceability compliance across production sites.
Microenterprise Credit Promoter
PrestaCréditos
2016-01 - 2017-12
Evaluated and approved credit applications for small‑scale entrepreneurs in the Estelí region. Provided financial counseling and monitored funded business projects, contributing to the growth of local micro‑enterprises.
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