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Senior Risk Manager
Kashia Services Limited
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Developed and implemented an Enterprise Risk Management Framework aligned with CBK PSP Regulations, NPS Act, AML/CFT Regulations, Data Protection Act and card scheme requirements. Established the Risk Appetite Statement and integrated it into all business processes. Designed risk governance structures, including committees, escalation paths and reporting lines. Rolled out operational risk policies, procedures and control standards covering incident management, RCSA, control testing and loss event tracking. Created an enterprise risk register with heat‑mapped risks, KRIs and controls, and launched a cross‑functional Risk Champions Program to ensure risk ownership across departments. Led awareness campaigns on fraud, cybersecurity, operational risk and compliance, influencing product development through proactive risk assessments of new features such as wallets, QR capabilities, STK flows and card integrations.
Operational Risk Manager
The Co-Operative Bank of Kenya Limited
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Strengthened collaboration with business units by embedding risk management into decision‑making, improving integration of risk considerations into strategic initiatives. Developed policies, procedures and KRIs for the bank’s e‑commerce business and supported VISA and IFC reviews. Managed a team of seven operational risk staff, overseeing role assignments, appraisals and report reviews. Conducted risk assessments and incident monitoring for multiple 2025 projects, including digital assistant automation, robotic process automation, ICT service desk implementation, trade finance system rollout and core banking upgrades. Served on the Operations Efficiency Committee, presenting monthly risk reviews and recommendations. Contributed to the Core Banking System implementation for Co‑operative Bank of South Sudan by developing risk registers, incident management processes and business continuity plans.
Езици
English
fluent
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