Logistics & Delivery Advisor (Dutch & English)

About the role

We are looking for a bilingual Logistics & Delivery Advisor to join our team in Bulgaria. In this position you will provide top‑level customer support in Dutch and English while ensuring smooth package tracking and delivery coordination.

Key responsibilities

• Handle customer inquiries via phone, email, or chat in Dutch and English.
• Track shipments, resolve delivery issues, and liaise with consumers, vendors, and partners.
• Maintain professional and efficient communication to leave a positive impression.
• Stay updated on client policies, products, and services.

Required profile

• Fluent Dutch (C1/C2) and strong English (B2+).
• High school diploma or equivalent.
• Previous experience in customer support; logistics or delivery background is a plus.
• Excellent communication, organization, and problem‑solving abilities.

Required skills

• Proficient with MS Office.
• Experienced using Google Suite.

What we offer

• Fully paid training and stable employment.
• Attractive salary and additional health insurance.
• More than fifty benefits and services to choose from.
• Positive international work environment with career development opportunities.