Customer Service Consultant – French & English (Car Rental)

About the role

Join a leading global car‑rental brand as a Customer Service Consultant, providing bilingual support in French and English. Based in the modern TELUS Tower in Sofia, you will work in a dynamic, international environment with opportunities for professional growth.

Key responsibilities

• Handle customer inquiries via phone and email in French.
• Assist clients with new reservations, booking modifications, cancellations, and general travel queries.
• Provide tailored mobility solutions based on individual needs.
• Maintain high standards of service quality and contribute ideas for continuous improvement.

Required profile

• Fluent French (C1 level or higher).
• Good English proficiency for internal communication.
• Strong communication and problem‑solving abilities.
• Customer‑oriented mindset with a positive attitude.

Required skills

• Fluency in French.
• Proficient English for workplace use.

What we offer

• Fully paid professional training.
• Competitive salary package.
• Stable long‑term employment.
• Relocation support, including a bonus and paid accommodation during training.
• Flexible work models after training (office‑based, hybrid, or home office).
• Health insurance, employee referral bonuses, and access to 50+ company benefits.