Customer Support Representative (Slovenian and English)

About the role

TELUS Digital Bulgaria, the country's largest employer in the customer experience industry, is hiring a Customer Support Representative who speaks Slovenian and English. The position is based in Sofia, Bulgaria, and the company will help you relocate. No prior experience in a similar role is required.

Key responsibilities

• Listen to and respond to customer queries by phone and email
• Provide accurate, valid and complete information to meet clients' requests
• Identify and assess customers' needs to achieve satisfaction

Required profile

• Fluent Slovenian
• Good level of English
• No previous experience in a similar role needed

What we offer

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment, support and learning, employee referral bonuses
• Relocation bonus of €1,200 gross, paid in two instalments, to cover relocation and initial rent costs
• 21 days of company-provided accommodation on arrival and assistance finding a long-term home
• Plane ticket from your location to Sofia and taxi transport from the airport to your accommodation