QA & Training Manager – Lead Quality and Learning

About the role

We are looking for an experienced QA & Training Manager to drive quality assurance and employee development across the organisation. You will shape standards, design training programmes and lead a dedicated team to foster a culture of continuous improvement.

Key responsibilities

• Develop and implement comprehensive quality assurance frameworks to maintain high operational standards.
• Design and deliver training programmes aligned with organisational goals.
• Conduct regular quality audits and evaluations to identify improvement opportunities.
• Collaborate with cross‑functional teams to embed QA and training practices into daily workflows.
• Analyse performance data and feedback to refine training strategies.
• Lead and mentor a team of QA and training specialists.

Required profile

• Proven experience in quality assurance, training, or a related field with a strong track record.
• Exceptional communication and leadership abilities.
• Analytical mindset capable of interpreting performance metrics.
• Experience designing and implementing training programmes and resources.
• Knowledge of industry standards and best practices in quality assurance.

Required skills

What we offer

• Competitive salary with performance‑based incentives.
• Continuous professional development and leadership training.
• Flexible working hours to support work‑life balance.
• Inclusive, dynamic workplace culture that values innovation and teamwork.
• Opportunity to make a significant impact in a global company.