Client Partner

About the role

As a Client Partner, you will act as a trusted advisor to our clients, building strong partnerships and identifying opportunities to drive business growth. You will lead multidisciplinary teams, connect expertise across the Groupe, and ensure that strategic, creative and commercial objectives are successfully delivered. You will play a key role in developing client relationships, translating business challenges into impactful communication solutions, and championing excellence across every project and campaign.

Key responsibilities

• Build and nurture strong client relationships, serving as a trusted business partner and primary point of contact.
• Lead integrated communication projects and campaigns from briefing and strategic development through execution, optimization and post‑campaign evaluation.
• Understand clients' business objectives, challenges and market dynamics, translating them into effective communication and marketing solutions.
• Identify opportunities to grow client partnerships and expand the scope of collaboration across Publicis Groupe capabilities.
• Collaborate closely with strategy, creative, media, PR, digital and production teams to deliver seamless, integrated solutions.
• Develop and present strategic recommendations, campaign concepts, business cases and performance reports to clients.
• Ensure projects are delivered on time, within budget and to the highest quality standards.
• Manage project profitability, budgeting and forecasting while maintaining commercial accountability.
• Lead client discussions, facilitate problem solving and proactively address challenges and escalations.
• Coordinate external partners and suppliers when required.

Required profile

• Experience in client service, account management or partnership management within an advertising, communications or marketing agency.
• Proven ability to manage multiple projects and stakeholders in a fast‑paced environment.
• Strong understanding of integrated marketing and communications.
• Excellent commercial awareness and business acumen.
• Strategic thinker with strong analytical and problem‑solving skills.
• Exceptional presentation, communication and relationship‑building abilities.
• Ability to influence, negotiate and manage senior stakeholders confidently.
• Highly organized, proactive and results‑oriented.
• Collaborative mindset and passion for delivering outstanding client experiences.
• Fluency in Bulgarian and English, both written and spoken.

What we offer

• Opportunity to work with leading local and international brands.
• Exposure to diverse and challenging projects across multiple industries.
• Collaborative and inspiring environment within the Publicis Groupe network.
• Access to global expertise, tools, learning resources and career development opportunities.
• Hybrid working model.
• Competitive remuneration package and attractive social benefits.
• Dynamic team culture that values creativity, innovation and growth.