Platform Operations Engineer

About the role

The Platform Operations Engineer will work on A1 Bulgaria’s data and AI platform, combining hands‑on engineering, automation, and operational troubleshooting. You will build and maintain services, support Kafka components, and integrate Azure cloud services.

Key responsibilities

• Build and maintain platform services using Python, Kubernetes, Helm and Terraform.
• Operate Kafka‑related components, authentication services and supporting platform tools.
• Develop automation, APIs, operational utilities and reusable infrastructure modules.
• Maintain CI/CD and GitOps workflows across environments.
• Integrate Azure services such as Key Vault, managed identities, private endpoints, storage, databases and enterprise APIs.
• Configure Kubernetes objects and support Kafka topics, partitions, access controls, schemas, monitoring and consumer troubleshooting.
• Diagnose failures across applications, Kubernetes, identity, networking, storage and cloud services, producing runbooks and documentation.
• Handle ServiceNow incidents, contribute to on‑call readiness and eliminate recurring manual work.
• Support emerging AI‑as‑a‑Service and agentic‑platform workloads.

Required profile

• Strong practical experience with Python, Kubernetes, Microsoft Azure (or any cloud) and Terraform.
• Solid knowledge of containers, networking, identity, secrets and CI/CD pipelines.
• Ability to troubleshoot complex distributed systems methodically and independently.
• Clear technical communication and a preference for automated, reproducible solutions.

Required skills

• Python
• Kubernetes
• Terraform
• Microsoft Azure
• Helm
• Kafka
• CI/CD and GitOps
• Azure Key Vault, managed identities, private endpoints
• Spark, structured streaming
• Exoscale or similar sovereign‑cloud platform
• Keycloak, OAuth/OIDC, SAML
• Prometheus, Grafana, Loki, OpenTelemetry
• ServiceNow
• Agentic coding tools such as OpenCode, GitHub Copilot

What we offer

• Innovative technologies and platforms to experiment with.
• Modern working environment and flexible schedule with home‑office options.
• Extensive learning opportunities, both online and in‑person.
• Attractive remuneration package and additional benefits including free A1 services, discounts, health insurance, sports centre, childcare, and team events.