Service Sales Person

About the role

Our team in Bulgaria is growing rapidly and we are looking for an energetic and enthusiastic Service Sales Person to be based in Sofia to handle Service Sales. In this role, you will lead and develop mutually beneficial relationships between KONE and strategic customers, proactively identifying solutions that add value.

Key responsibilities

• Proactively develop and create customer relationships in your area of responsibility.
• Ensure customer satisfaction and resolve complaints together with the KONE team.
• Document and maintain customer and contact information.
• Accountable for leads, opportunities, orders and contracts to meet sales budget and pricing targets.
• Identify customer needs and match them with KONE solutions.
• Responsible for pricing using approved tendering tools.
• Validate contract contents align with negotiation outcomes.

Required profile

• Bachelor degree.
• Minimum 4 years’ experience in complex sales process management or key account management.
• Experience in similar industries working with developers, main contractors and consultants.
• Ability to interpret and analyze customer needs.
• Passion for sales with a proven track record and strong customer focus.
• Futuristic approach and interest in new technologies and digitalisation.
• Fluency in English, both written and spoken.

What we offer

• Attractive benefits package and bonus scheme.
• Company car.
• International and professional environment.
• Great place to work with informal culture and friendly colleagues.
• KONE trainings in various areas.
• Performance‑based promotion and transparent evaluation.
• Coaching and mentoring opportunities.