Administrative Agent (German Speaker)

About the role

We are looking for a fluent German speaker to join our fast‑growing hub in Sofia as an Administrative Agent. In this position you will act as the primary link between German‑speaking clients and our services, ensuring smooth case processing and professional communication across Europe.

Key responsibilities

• Communicate with German‑speaking clients via phone and email.
• Perform administrative tasks and maintain accurate documentation.
• Understand client requests and provide support across our services.
• Collaborate with cross‑functional teams across Europe.
• Ensure timely and professional resolution of client inquiries.

Required profile

• Excellent command of German (spoken and written).
• Good knowledge of English.
• University degree or equivalent experience.
• Proficiency in MS Office and general computer literacy.
• Strong organizational and communication skills.
• Team‑oriented and attentive to detail.

What we offer

• Competitive salary and stable employment.
• Convenient office location in Sofia, near public transport.
• Private health insurance.
• Food vouchers and Multisport card.
• Comprehensive onboarding and training.
• Opportunities for growth within a European group.
• Supportive, inclusive, and international work environment.
• Commitment to diversity and equal opportunity.