Customer Support Representative – Croatian & English

About the role

Join TELUS Digital Bulgaria, a leader in the Customer Experience industry, as a Customer Support Representative serving customers in Croatian and English. This role offers the chance to work in a dynamic, international team and develop your career in a fast‑growing CX environment.

Key responsibilities

• Listen and respond to customer queries by phone and email.
• Provide accurate, valid, and complete information to client requests.
• Identify and assess customers’ needs to achieve satisfaction.

Required profile

• Fluent in Croatian.
• Good level of English.
• No prior experience required; enthusiasm and an adventurous attitude are valued.

What we offer

• Financial support during relocation.
• Fully paid training.
• Stable job with career development opportunities.
• Attractive salary and additional health insurance.
• Access to 50+ benefits and services.
• Positive international working environment with support and learning.
• Employee referral bonuses.