Customer Support Representative – Slovenian & English

About the role

Join TELUS Digital Bulgaria as a Customer Support Representative, providing assistance to customers in Slovenian and English. You will work in a dynamic, international environment and help ensure customer satisfaction through phone and email support.

Key responsibilities

• Listen to and respond to customer queries via phone and email.
• Provide accurate, complete information to address client requests.
• Identify and assess customer needs to achieve satisfaction.

Required profile

• Fluent in Slovenian with a good level of English.
• No prior experience required; enthusiasm and willingness to learn are essential.

What we offer

• Welcome bonus of €1,500 gross.
• Fully paid training and stable, long‑term employment.
• Relocation bonus of €1,200 gross (paid in two installments).
• Up to 30 days of company‑provided accommodation on arrival and assistance finding long‑term housing.
• Plane ticket to Sofia, airport taxi, health insurance and 50+ additional benefits.