Dutch Speaking Logistics & Delivery Advisor in Sofia

About the role

We are currently seeking a motivated professional for a Dutch Speaking Logistics & Delivery Advisor position in Sofia, Bulgaria. In this essential role you will act as the primary point of contact for supply chain inquiries, ensuring seamless delivery operations and high service standards within the fast‑paced logistics and supply‑chain industry.

Key responsibilities

• Provide expert support regarding complex logistics, distribution, and supply chain tracking for Dutch‑speaking clients.
• Coordinate directly with carriers and warehouses to resolve delivery discrepancies, ensuring high‑level service efficiency.
• Maintain accurate logs of shipments and delivery statuses within specialized logistics management systems.
• Proactively communicate potential supply chain delays to customers and offer strategic solutions to maintain satisfaction.
• Collaborate with international cross‑functional teams to streamline delivery processes and optimise the end‑to‑end customer journey.
• Handle high‑priority escalations professionally, ensuring compliance with organisational supply‑chain protocols.

Required profile

• Native or fluent Dutch (spoken and written) – mandatory.
• Valid EU passport – mandatory.
• Proven interest or experience in logistics & supply‑chain or customer service.
• Excellent analytical skills with a proactive problem‑solving approach.
• Strong digital literacy and ability to navigate complex CRM and tracking software.
• Professional demeanor with a commitment to excellence, suitable for candidates seeking top‑tier jobs in Bulgaria.

What we offer

• Competitive monthly salary.
• Fully paid training.
• Health insurance.
• Fully paid relocation package (flight, transfer, hotel).
• Monthly performance bonus.
• Opportunities for career progression within the global logistics & supply‑chain sector.
• Additional benefits and support.