Senior Account Manager – Top Accounts

About the role

As a Senior Account Manager you will be a key member of Glovo’s Partners & Brands team, responsible for building and maintaining relationships with top partners in Bulgaria.

Key responsibilities

• Build and maintain relationships with Glovo’s top partners through proactive communication and business reviews.
• Design and execute growth plans, including promo negotiations, marketing activations and menu performance improvements.
• Onboard new top partners, providing tools and information needed to succeed on the platform.
• Monitor partners’ business performance, analyse KPIs and drive growth.
• Prepare reports and dashboards for operational improvements.
• Gather partner feedback and translate it into product, marketing and operations enhancements.
• Lead commercial renegotiations to secure sustainable economics.
• Support closing partner deals together with the sales team leader when required.

Required profile

• At least 3 years of experience in a fast‑paced environment such as start‑ups, FMCG, retail or food‑hospitality.
• University degree from a recognized institution (high grades a plus).
• Experience in FMCG, food‑hospitality or on‑demand delivery is a plus.
• Proven ability to understand partners’ business models and create synergistic strategies.
• Strong stakeholder management, negotiation and problem‑solving skills.
• Excellent written and spoken Bulgarian and English.

Required skills

• Google Suite
• Microsoft Office
• Excel

What we offer

• Top‑notch private health insurance.
• Glovo free delivery and €40 food vouchers.
• Co‑funded Multisport card.
• Extra time off, hybrid remote work (two days a week) and up to three weeks a year from anywhere.
• Enhanced parental leave.
• Online therapy and wellbeing benefits.