Account Manager – Control Systems & Software (Bulgaria)

About the role

Emerson is seeking an Account Manager in Bulgaria to drive business growth, customer success, and market expansion for Control Systems & Software solutions. You will collaborate with customers and internal teams to identify opportunities, deliver value‑driven solutions, and achieve sales and strategic objectives.

Key responsibilities

• Develop and execute territory growth strategies to achieve sales, bookings, profitability, and strategic objectives for CSS solutions in Bulgaria.
• Build strong relationships with existing customers while identifying and developing new business opportunities across target industries.
• Promote and sell Emerson’s control systems, software solutions, services, and broader automation portfolio to meet customer needs.
• Collaborate with other Emerson business units to develop integrated solutions and maximize customer value.
• Lead customer engagements, presentations, and commercial discussions, including contract negotiations within the approved delegation of authority.
• Drive opportunity management, sales planning, forecasting, and pipeline development using CRM and related sales tools.
• Ensure successful execution of customer commitments and contractual requirements, maintaining a high level of customer satisfaction.
• Monitor market trends, customer needs, and competitor activities, providing insights that support business growth strategies.
• Represent Emerson at industry events, trade shows, conferences, and customer development activities to strengthen market presence.

Required profile

• Demonstrated experience managing customer relationships and driving business growth in industrial markets.
• Knowledge of process automation applications within industries such as Refining, Oil & Gas, Food & Beverage, Chemicals, Life Sciences, or related sectors.
• Experience promoting and selling control systems, software solutions, or industrial automation technologies.
• Strong communication, presentation, and relationship‑building skills with the ability to engage diverse stakeholders.
• Business negotiation skills and the ability to support commercial discussions and agreements.
• Ability to analyze market conditions, identify opportunities, and translate customer needs into business solutions.
• Fluency in English and willingness to travel within Bulgaria and the Central & Southeastern Europe region.

Required skills

• Proficiency in CRM systems and sales pipeline management tools.
• Technical, engineering, automation, or related professional background.