Digital Trust and Safety Specialist – French & English

About the role

Join TELUS Digital in Sofia as a Digital Trust and Safety Specialist, reviewing user‑generated content in French and English. You will ensure compliance with policies, take action on violations, and help maintain a safe online environment.

Key responsibilities

• Review back‑office user‑generated information, including potentially sensitive or disturbing content.
• Take prompt action on content that violates guidelines or poses risks.
• Stay updated on internal policies and ensure accurate implementation.
• Identify and analyze patterns to proactively address potential risks.

Required profile

• High attention to detail and comfort processing sensitive information.
• Strong logical reasoning to defend decisions and provide context.
• Ability to identify behavioral patterns to improve decision‑making.
• Excellent organizational and time‑management skills for high‑volume work.

Required skills

• Fluent French (B2 or higher).
• Strong English language skills.
• Experience investigating fraud, spam, or inappropriate information is an asset.

What we offer

• Financial support for relocation, including transportation, hotel stay, rent and assistance finding long‑term housing.
• Relocation bonus of €1,200 gross paid in two installments.
• Up to 30 days of company‑provided accommodation on arrival.
• Plane ticket to Sofia and airport taxi service.
• Fully paid training and stable career development opportunities.
• Attractive salary, health insurance, and 50+ additional benefits.
• Sign‑on bonus of €1,500 gross (paid in two installments after 3 and 6 months).
• Retention and welcome bonuses for candidates starting in August.