Technical Consultant - Intelligent Automation
telus-digital · Sofia
Описание на позицията
About the role
We are looking for a Technical Consultant – Intelligent Automation to join TELUS Digital’s Forward Deployed Automation Engineering team in Sofia. Working in a hybrid model, you will embed with client operations and workforce management teams to discover automation opportunities and design AI‑driven solutions.
Key responsibilities
- Lead technical discovery by observing workflows, building stakeholder trust and scoping automation opportunities.
- Design intelligent automation architectures using RPA, scripting, APIs and AI/LLM integration.
- Develop, test and deploy production‑ready automations, data pipelines and AI‑driven integrations.
- Align stakeholders by communicating technical solutions, business impact and timelines to non‑technical audiences.
- Mentor operational teams and guide them in adopting automated workflows.
Required profile
- Strong technical background with the ability to understand both business and technical aspects of processes.
- Excellent communication and stakeholder‑management skills.
- Experience working closely with operations teams to identify and implement automation solutions.
Required skills
- Robotic Process Automation (RPA) platforms
- Scripting languages (e.g., Python, PowerShell)
- API integration
- AI/LLM integration
- Data pipeline development
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telus-digital
Sofia