Dutch & English Speaking Logistics Advisor – Hybrid (Sofia)

About the role

Streamline Global Delivery & Customer Experience in a Hybrid Setup! Do you speak Dutch and English? Enjoy flexible hybrid work? Join our team as a Logistics & Delivery Advisor in Sofia, managing customer inquiries regarding delivery status, lost shipments, and order tracking.

Key responsibilities

• Handle customer queries via phone and email regarding delivery tracking and claims.
• Liaise with courier networks to resolve lost or delayed shipments efficiently.

Required profile

• Fluent Dutch (C1/C2) and English.
• Good organizational skills and a customer‑first focus.

What we offer

• Salary: €1,690 gross per month.
• Hybrid flexibility: work from home with only one week per month in the office.
• Relocation package: fully supported relocation to Bulgaria.
• Paid onboarding: three weeks of structured training.