Senior II Engineer - Commercial Technology

About the role

The Financial Times is hiring a Senior II Engineer (Technical Lead) for its Commercial Technology team, part of the Internal Products group within FT Product & Technology. The team builds and operates the technology platforms supporting the FT's commercial capabilities across Marketing, Sales, Service and Commercial Data, and is moving toward a more connected Salesforce platform. The role reports to the Principal Engineer for the Commercial Technology domain.

Key responsibilities

• Own the technical direction and engineering integrity of the Marketing & Commercial Data capability, including architecture, standards and technical debt.
• Lead the technical transition from established marketing platforms (Bloomreach, Marketo, legacy Salesforce Marketing Cloud) toward Salesforce Marketing Cloud Next, Data 360 and the wider Salesforce ecosystem.
• Mentor engineers, promote strong engineering practices (testing, automation, observability, security, documentation) and help build the team's technical skills.
• Partner with the Engineering Manager on delivery, capacity and operational priorities, and work with Product, Programme and business stakeholders.
• Manage technical risks and dependencies, and provide technical leadership during incidents.
• Work with external technology partners and vendors so solutions fit FT architecture and standards.

Required profile

• Experienced senior engineer and technical leader with a strong software engineering background.
• Experience managing, leading or designing a Customer Data Platform, ideally using Salesforce Marketing Cloud Next and Data 360.
• Experience providing technical leadership across engineering teams and making significant technical decisions.
• Comfortable working with engineers, Product, Programme and business stakeholders.
• Beneficial: experience leading technical change across platform or technology transformations.

Required skills

• Salesforce Marketing Cloud Next, Data 360, Sales & Service Cloud, Bloomreach, Marketo
• JavaScript / TypeScript, APIs and integration technologies, AWS technologies
• CI/CD pipelines, GitHub, Jira & Confluence, monitoring and observability tooling
• Not all of these are required; the FT wants leaders who can help engineers grow on an evolving platform.

What we offer

• Annual bonus scheme
• 25 days paid leave
• 24/7 Employee Assistance Program and life insurance
• Enhanced parental leave policy and food allowance
• Multisport card and in-house and external training programs, with a personal training budget