Clinical Trial Assistant (Clinical Process Coordinator)

About the role

As a Clinical Process Coordinator, you will support clinical research projects by keeping processes smooth and documentation accurate. It is an administrative role within IQVIA's global team, suited to early-career professionals who want to learn and grow in the pharmaceutical and clinical research industry. The position is hybrid, with two days per week in the office in Sofia.

Key responsibilities

• Track site visits in CTMS and update systems so records stay accurate.
• Work with the Trial Master File (TMF), including file reviews and document uploads.
• Help set up vendors and review invoices for correctness.
• Manage access for team members and review ATP (Authorization to Proceed) trainings.
• Coordinate translations of study documents with vendors.
• Review contracts and support teams in delivering high-quality work.
• Work with project managers and other teams to resolve queries quickly.
• Respond to requests for data or reports and provide general administrative support.

Required profile

• Life sciences graduate; experience in the pharma industry is a plus.
• Fluent in English and Bulgarian.
• Fast learner with strong communication skills and a professional approach.
• Ability to prioritize and coordinate several tasks to meet deadlines.
• Willingness to learn and build effective relationships with colleagues and clients.

Required skills

• Knowledge of MS Office and data processing.
• Fluency in English and Bulgarian.