Front of House Administrator

About the role

Creative Assembly is looking for an organised, proactive, and customer‑focused Front of House Administrator to be the first point of contact for employees, candidates, visitors, and external partners at its Sofia studio. You will help create a welcoming workplace experience while supporting daily studio operations.

Key responsibilities

• Manage the reception area, answer calls, emails and general enquiries.
• Coordinate meeting‑room bookings, visitor access, parking, catering and NDAs.
• Handle incoming and outgoing post, courier deliveries and shipment documentation.
• Book business travel, including flights, accommodation, ground transport and visa applications, ensuring approvals are in place.
• Order, receive and maintain office and kitchen supplies.
• Support internal and external events and employee‑engagement activities.
• Provide administrative assistance to HR, senior management and other departments.
• Build strong relationships with employees, suppliers and partners to ensure a high‑quality workplace experience.

Required profile

• Previous experience in reception, front‑of‑house, office administration or a similar customer‑facing role.
• Excellent organisational and time‑management abilities.
• Outstanding customer service and interpersonal skills.
• Fluent written and verbal communication in Bulgarian and English.
• Strong attention to detail and proactive problem‑solving.
• Ability to work independently and collaborate with cross‑functional teams.
• Calm under pressure and able to manage changing priorities.

Required skills