Bilingual Inbound Customer Support Specialist (French & English)

About the role

Starting this September, regiocom is launching a new bilingual project in the transport sector and is looking for energetic, communicative people to join its team in Stara Zagora. The role is entirely phone-based: handling inbound customer calls, giving helpful information and leaving a smile after every conversation. There is no sales and no writing involved.

Required profile

• French and English, minimum B2 level (fluent and confident communication)
• Passion for working with people and a positive attitude
• Good computer literacy
• No previous experience required; training is provided

What we offer

• Fixed base salary plus monthly performance bonuses (starting salary already includes bonuses)
• Welcome bonus of €200 per month for the first 3 months
• €100 net monthly food vouchers
• Paid onboarding training
• 24 to 26 days of paid annual leave
• Flexible shifts of 8, 6 or 4 hours per day, Monday to Friday, 09:00 to 18:00, with weekends off
• Option to work from home plus a remote work allowance
• Transport cost support for commuters living outside the city
• Private health insurance, multisport card and fitness centre discount
• Corporate partner discounts, wellness and sports events, team building, a massage chair and free drinks and fruit in the office