French Speaking Rent-a-Car Consultant

About the role

We are looking for a French‑speaking Rent‑a‑Car Consultant to join our Sofia office and provide top‑class service to international travelers. This position offers a unique chance to work in the tourism sector while living in a vibrant, multicultural city.

Key responsibilities

• Assist French‑speaking clients with vehicle rental bookings, modifications and cancellations.
• Provide travel advice and vehicle recommendations tailored to each guest’s itinerary.
• Resolve complex issues related to vehicle availability, rental agreements and customer concerns.
• Maintain high levels of customer satisfaction and support the reputation of partner travel agencies.
• Use multiple digital platforms to process reservations accurately and efficiently.
• Collaborate with international teams to improve service delivery and internal communication.

Required profile

• Native or fluent French (spoken and written).
• Valid EU passport.
• Strong command of English for daily communication.
• Previous experience in customer service, hospitality or tourism is a plus.
• Proactive, problem‑solving attitude and ability to thrive in a fast‑paced environment.

Required skills

What we offer

• Competitive monthly salary.
• Fully paid training and relocation package (flight, transfer, hotel).
• Comprehensive health‑insurance plan.
• Monthly performance bonus based on individual KPIs.
• €1,500 signing bonus for successful hires.
• Team events and internal career‑development opportunities.