Logistics & Delivery Advisor (Hungarian & English)
TELUS Digital
Описание на позицията
About the role
Join our international team in Bulgaria as a Logistics & Delivery Advisor, providing bilingual support in Hungarian and English. You will ensure smooth package administration, resolve delivery issues, and deliver exceptional customer experiences.
Key responsibilities
- Deliver top‑notch customer support via phone, email, or chat in Hungarian and English.
- Track packages, resolve delivery problems, and coordinate with consumers, vendors, and partners.
- Maintain professional, efficient interactions that leave a positive impression.
- Stay up‑to‑date on client policies, products, and services.
Required profile
- Fluency in Hungarian (C1/C2) and good knowledge of English (B2+).
- High school diploma or equivalent.
- Previous customer support experience; logistics/delivery background is a plus.
Required skills
- Proficient with MS Office.
- Proficient with Google Suite.
What we offer
- Fully paid training and stable employment.
- Attractive salary – €1450 gross per month.
- Additional health insurance and over fifty benefits to choose from.
- Positive international working environment with career development opportunities.
- Employee referral bonuses.
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