Field Service Engineer (MOCVD Equipment)

About the role

AIXTRON, a leading manufacturer of MOCVD equipment for the semiconductor industry, is looking for a Field Service Engineer in Sofia. The engineer performs and supervises the installation, technical checks and commissioning of equipment at customer sites worldwide, supports customers and travels internationally more than 90% of the time.

Key responsibilities

• Perform and supervise installation, technical system checks and commissioning of equipment at customer sites worldwide
• Gather, analyse and summarise customer feedback and report findings to the line manager
• Follow up on service activities and ensure service tasks are completed on time
• Prepare timely reports on job schedules, risks, technical challenges and related issues
• Communicate professionally with customers and uphold the corporate image through excellent service
• Ensure tools and safety equipment function properly, following safety procedures, especially when handling hazardous chemicals
• Support shift duties when requested by customers and undertake international travel of more than 90%

Required profile

• Bachelor's degree in Electrical Engineering, Mechanical Engineering or a related field (preferred)
• At least 2 years of experience in equipment engineering or technical service, ideally in the semiconductor, CVD or PVD industry
• Experience with AIXTRON MOCVD systems is an advantage; previous experience in European companies is preferred
• Excellent written and spoken English
• Willingness to travel internationally and take long-term assignments abroad

Required skills

• Troubleshooting in mechanical, electrical, vacuum, gas and software control systems
• Ability to work independently and in a team

What we offer

• Flexible working hours with an 8-hour day, no fixed core hours, and a mix of office and mobile work
• 25 vacation days
• Training through the AIXTRON Academy and individual development programmes
• Open, collaborative culture with first-name basis
• Social and employee benefits
• Modern workplace with a private canteen and on-site fitness facilities