Maintenance and Services Manager (Baggage Handling Systems)

About the role

Alstef Group, which designs, integrates and maintains turnkey automated airport solutions, is looking for a Maintenance and Services Manager based in Sofia, Bulgaria. Reporting to the Airport Systems Maintenance Department Manager in France, you will manage the ongoing baggage handling system maintenance contract and develop new ones (baggage sorting, screening and conveying systems for airports). The role covers both technical and commercial follow-up and ensures the financial performance of the contracts.

Key responsibilities

• Manage a 24/7, 365-day-a-year maintenance team of team leaders, technicians and operators.
• Ensure compliance with site safety rules, including PPE use by internal teams and subcontractors.
• Manage commercial relationships with clients, prepare quotations and develop business within your scope.
• Take part in tenders and cost estimations for maintenance activities in the pre-project phase.
• Oversee administrative and financial management of contracts: records, invoicing and payments.
• Keep client installations tracked in the CMMS, propose extra works and improvements, and manage schedules and budgets.
• Coordinate technical teams (technicians, design offices, implementation teams) and monitor work at client sites.
• Make sure intervention reports are completed and sent to clients on time, and provide technical support such as troubleshooting and improvement studies.
• Occasional short business trips to France are expected.

Required profile

• University degree in engineering (mechanical, electrical or automation).
• Bulgarian and English; French is a plus.
• Experience delivering industrial maintenance contracts on critical systems for demanding customers.
• Experience managing subcontractors.
• Customer relationship experience and excellent communication skills.
• Organised, able to multi-task and manage priorities; team player.
• Experience in BHS or logistics is a plus.