Medical Information Specialist – Multilingual (Italian/Spanish, English + 1)

About the role

The Medical Information Specialist joins IQVIA's Safety Operations team, providing frontline support to health‑care professionals and patients. You will handle medical inquiries, adverse events and product quality complaints across therapeutic areas such as Respiratory, Infectious Diseases, Immunology, Oncology and HIV.

Key responsibilities

• Provide phone, fax and email support to HCPs and patients, receiving and tracking medical inquiries, adverse events and product quality complaints.
• Document incoming communications accurately and maintain detailed records during regular business hours.
• Communicate project metrics, challenges and successes to local management and collaborate with Lifecycle safety team members.
• Participate in training, working groups and initiatives to improve processes and implement new safety service offerings.

Required profile

• Bachelor’s degree in a Life Science.
• Native or C2 level proficiency in Italian or Spanish, fluent English and an additional language at minimum C1 level.
• Strong attention to detail, organizational and time‑management skills, with the ability to handle multiple projects simultaneously.