Service Technician

About the role

As a Service Technician you will deliver on‑site service to ensure our customers’ industrial equipment runs reliably and safely. You will join the Customer Center Service team, reporting to the Operations Manager, and act as the primary technical contact for customers in the field.

Key responsibilities

• Perform planned and ad‑hoc visits to inspect, service, troubleshoot and repair industrial machinery.
• Diagnose equipment issues to minimise downtime and optimise performance.
• Carry out installations, ensure safety compliance and document all activities accurately.
• Provide on‑site recommendations and address customer needs promptly.
• Collaborate with colleagues on planning, spare‑parts coordination and remote technical support.

Required profile

• 2–3 years of professional experience in repair and maintenance of industrial equipment.
• Technical education in mechanical or electrical fields, or equivalent hands‑on experience.
• Native Bulgarian speaker with good command of English.
• Valid driving licence and willingness to travel regularly to customer sites.

Required skills

• Proficiency with MS Office (Word, Excel, Outlook).

What we offer

• Opportunities for professional growth through hands‑on problem solving and knowledge sharing.
• Supportive environment that encourages innovation and continuous learning.
• Exposure to a variety of industrial technologies across multiple locations.